Business Process Outsourcing (BPO)
Business Process Outsourcing is a well-established method of outsourcing a function or role to a third party. Previously, these targeted non-core functions such as payroll, HR and bookkeeping due to it often not being customer-facing or income-generating. However, there is a trend towards utilising outsourcing firms for core functions such as marketing and research and development.
We have established, managed offices whereby tasks can be moved quickly and with minimal risk. We implement workflows or process guides depending on the nature of the work, which ensures uniform, high-quality results.
Outsourcing opens you up to the global talent pool, reduces costs, and gives you a competitive advantage.
Easy to deploy
Our infrastructure and expertise means you don’t need to spend hours research and doing feasibility studies. We can have you up and running quickly, and our management team ensure the process is seamless and straight forward.
Cost Saving
As with any form of outsourcing, one of the most attractive points is the monetary savings. Our network gives you access to highly skilled labour at a significantly lower cost than hiring in the West, without compromising on quality.
Local Knowledge
SevenSolutions take care of all local management, including HR, taxes and cultural differences, meaning you don’t have to. Our experience working with overseas teams makes us experts in communication, ensuring the best possible results.
Main Benefits
Flexibility
We set up our BPO units with the knowledge that businesses can change their needs short term. We can facilitate growing startups or increases in the functions you wish to outsource. Contracts can be as short as one employee, one day a week.
No significant upfront cost
Our investment in local infrastructure and real estate saves you high capital expenditure costs. This means you can test outsourcing without committing large finances towards it.
Focus on core business
We remove your administrational work so you can focus on core, income-generating activities. This often leads to improved quality and performance, which in turn results in higher levels of customer satisfaction.